Service Request

Contact form

Salutation

Title

First name*

Last name*

Company*

Street address*

Postal code*

City*

Country*

E-mail address*

Telephone number

Problem definition

In order to be able to process your request as quickly as possible, we ask you to answer the following questions:

Product name

Serial number

Softwareversion

Machine manufacturer

File upload (max. size 20 MB (zip, pdf, jpg, png)

I hereby confirm that I have read and consent to the privacy statement.*

The provided data may be used by DR. JOHANNES HEIDENHAIN GmbH in the future for individual customer contact by e-mail and by phone, and for the promotion of the products and solutions of DR. JOHANNES HEIDENHAIN GmbH. I can object to this usage of my contact information at any time by sending a message to hd@heidenhain.de.

For the purpose of handling your request, DR. JOHANNES HEIDENHAIN GmbH electronically collects, uses and otherwise processes your provided personal data. Your data may be shared with the relevant sales partners of DR. JOHANNES HEIDENHAIN GmbH (e.g., subsidiaries and distributors). To handle your request, these sales partners may contact you directly at their own discretion.

Contact person – Service

Service department

+49 8669 31-0

service@heidenhain.de

Contact person – Service

Helpline for NC support

+49 8669 31-3101

service.nc-support@heidenhain.de

Contact person – Service

Helpline for PLC programming

+49 8669 31-3102

service.plc@heidenhain.de