On-site service

Do you need on-site support? Around the world, our service technicians are waiting to provide dependable assistance at your company. Save time and costs while keeping your machines up and running thanks to HEIDENHAIN product support through our compentent service partners in your region.

Offerings of HEIDENHAIN service partners

Training for customers and operators

Use our training offerings in regional languages: NC programming, PLC programming, initial setup, optimization, and field servicing.

On-site service support

Enjoy competent and personal advisory support at your company, provided by regularly trained service technicians.

Servicing, installation, and repairs

Our service partners are ready to support you with the installation, field servicing, and repair of HEIDENHAIN products.

HEIDENHAIN product exchange

Our product exchange service will have your machine up and running again in no time and at no cost, straight from our warehouse.

Fast replacement part service

Benefit from regional stocks of common components and flexible delivery options for even more parts from the HEIDENHAIN central warehouse.

Product warranty

When a repair is performed, you enjoy a twelve-month product warranty on both the repaired part and the complete device.

Service and replacement

Our HEIDENHAIN Service department is waiting to meet your service and replacement needs. Contact us now by phone or e-mail.

Or find and contact your regional service partner with our interactive map.

Contact person – Service

Helpline for repairs & replacement parts

+49 8669 31-3121

service.order@heidenhain.de