Tips and tricks from the HEIDENHAIN Service department

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Look here for information that will quickly enhance your daily work.

Customized workshops

Do you have unique training needs? Then let us know what you're looking for, including dates, topics, participants and locations. We offer full flexibility for attaining maximum training success and optimally qualified staff.

Simply contact our helplines. For ideas on possible topics, check out our online training portal, where you'll find suggestions based on customized workshops that have been successfully held in the past:

Customer-specific workshop: Encoder mounting, maintenance, and field service

Field servicing workshop

TNCanalyzer PC software workshop

Gen 3 drives servicing workshop

OPC UA NC server workshop

System programming / system configuration workshop

Improvements to the HEIDENHAIN TNCopt PC Software

Our customized HEIDENHAIN workshops provide support on a wide variety of topics. Do you need help launching new projects? Do you want to train your staff for specific tasks? Do new employees need instruction in using HEIDENHAIN solutions?

Describe your requirements, and the HEIDENHAIN Service team will develop a tailored program to match your wishes and answer all of your questions. It's effective, practical and customized. How and where training takes place is up to you: online or remote, at one of your global sites or at our training center in Traunreut, Germany. We cover theory and praxis on any topic.

Other topics for customized workshops include:

  • Individualized PLC training
  • CycleDesign workshop: implementation of sample cycles
  • RemoTools SDK workshop: introduction, assistance, implementation and troubleshooting
  • Kinematic models and creating them for machines
  • User administration in the NC software
  • TNCopt workshop: axis optimization with the machine model

You also enjoy maximum scheduling flexibility. We can even arrange training times to accommodate staff in different time zones. And the number of participants has no effect on the price, letting you efficiently train entire teams!

Contact person – Service

Helpline for NC support

+49 8669 31-3101
Contact person – Service

Helpline for PLC programming

+49 8669 31-3102
Contact person – Service

Helpline for NC programming

+49 8669 31-3103
Contact person – Service

Helpline for encoders

+49 8669 31-3104
Contact person – Service

Helpline for APP programming

+49 8669 31-3106


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