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New Service team studio for live support

The HEIDENHAIN Service team now has its own studio for online training and hybrid workshops. Customers will benefit from more topics, appointments and other offerings. The studio’s extensive video and broadcasting technology, combined with the necessary service-related equipment, will support our experts in providing the most convenient help possible.

The new studio will enable online training, as well as improve remote servicing and promote video calls during phone consultations. HEIDENHAIN on-site assistance will also benefit from the studio. Using a hybrid model, experts from the HEIDENHAIN headquarters are now able to support technicians on-site at your company. The benefits are apparent: Everything is faster and more flexible, distances and travel times are eliminated, and everyone saves time and costs. The new studio for the HEIDENHAIN Service team offers nearly unlimited potential for interactive, real-time support.

Contact person – Service

Helpline for NC programming

+49 8669 31-3103
Contact person – Service

Helpline for NC support

+49 8669 31-3101
Contact person – Service

Helpline for PLC programming

+49 8669 31-3102
Contact person – Service

Helpline for APP programming

+49 8669 31-3106
Contact person – Service

Helpline for encoders

+49 8669 31-3104


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